MCDM and FaaS to Automate the Eligibility of Business Rules in the Decision-Making Task during Business Processes

Abstract

Serverless Computing, also named Function as a Service (FaaS) in the Azure cloud provider, is a new feature of cloud computing. This is another brick, after managed and fully managed services, allowing to provide on-demand services instead of provisioned resources and it is used to strengthen the company’s ability in order to master its IT system and consequently to make its business processes more profitable. Knowing that decision making is one of the important tasks in business processes, the improvement of this task was the concern of both the industry and the academy communities. Those efforts have led to several models, mainly the two Object Management Group (OMG) models: Business Process Model and Notation (BPMN) and Decision Model and Notation (DMN) in order to support this need. The DMN covers the decision-making task in business processes mainly the eligibility of business rules. This eligibility can be automated in order to help designers in the mastering of this important task by the running of an algorithm or a method such as the Multiple Criteria Decision Making (MCDM). This feature can be designed and implemented and deployed in various architectures to integrate it in existing Business Process Management Systems (BPMS). It could then improve supporting several business areas such as the Business Intelligence (BI) process. In this paper, our main contribution is the enrichment of the DMN model by the automation of the business rules eligibility through Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) using FaaS to further streamline the decision-making task in business processes. Results show to strengthen business-IT alignment and reduce the gap between the real world and associated IT solutions.