Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries
Author:
Funder
Seventh Framework Programme
Publisher
Springer Science and Business Media LLC
Subject
Health Policy
Link
http://link.springer.com/content/pdf/10.1186/s12913-016-1585-1.pdf
Reference70 articles.
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4. Williams B. Patient satisfaction: a valid concept? Soc Sci Med. 1994;38:509–16.
5. Birk HO, Gut R, Henriksen LO. Patients' experience of choosing an outpatient clinic in one county in Denmark: results of a patient survey. BMC Health Serv Res. 2011;11:1.
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