Analysis of the Operation of the Ground Handling Agent in the Aspect of Safety

Abstract

Abstract The role of the human factor in aviation is a critical element for the safety of flight operations. It is described by methods such as SHELL and BowTie, which propose solutions to minimize the risk of occurrence of aviation events. The work presents the development of these concepts by introducing the method of testing the predisposition of airport staff using a specialized system which is the Polipsychograph - a system dedicated to designing and carrying out psychological tasks testing human mental, cognitive and motor skills in connection with the assessment of his professional capabilities. The work contains the results of 40 tests performed on employees dealing with airport ground handling on a daily basis. Research has shown that the employee’s predisposition depends on the quality of work entrusted to him. The paper presents a method of assessing the psychophysical predisposition of an employee allowing him to be directed to work corresponding to his qualifications.