The role of the Internet of Things in increasing the efficiency of logistics companies

Abstract

Raising efficiency encourages logistics companies to use modern technologies. Using Internet of Things (IoT) devices improves logistical efficiency. The aim of the research is to determine the role of IoT in increasing the efficiency of logistics processes. The study was based on information about the logistics activities of the Supply Chain of one of the largest logistics companies in the world — DHL Group. The study covers the period 2009-2022. The research was conducted using linear regression models tested by the least squares method. The impact of the use of IoT devices was introduced into the model through the use of a dummy variable. It was established that the implementation and use of IoT devices has a positive, statistically significant effect on such indicators of logistical efficiency as Profit Margin and Operating Efficiency Ratio. It was proved that IoT positively affects logistical efficiency and does not entail reducing jobs, which is a socially important factor. The obtained results can be applied in developing and justifying the policy of implementing IoT in the activities of logistics companies. The conducted research opens up prospects for further studies, in particular regarding the impact of IoT on other performance indicators of logistics companies, particularly on their market capitalization.