How the nursing associate role is viewed by different stakeholders: a qualitative research study

Abstract

Background: The nursing associate role was created following a review by Health Education England in 2015 that examined nurse education and training so that capacity and improvements could be made to the provision of care in England. Objective: To explore different stakeholder perspectives of how the nursing associate role has been embedded within local healthcare practice. Design: The study was designed to explore and evaluate the role of the nursing associate in practice from the perspectives of those stakeholders who have experience of working with the nursing associate. Setting(s): Online semi-structured interviews. Participants: 9 stakeholder participants who had direct contact with the nursing associate or trainee nursing associate in the practice setting. Methods: A mixed-methods qualitative approach was used, which included a creative methodological approach in the form of photo-elicitation and semi-structured interviews to explore the lived experience of participants. Results: Analysis revealed 2 superordinate themes: (1) the contribution of the nursing associate; (2) real-work perspectives of the role. Conclusions: The findings demonstrated that the role was important to the provision of care, but that there were challenges related to communication, support and education provision throughout the organisations.