Challenges of improving effectiveness and efficiency of the higher educational system in developing countries

Author:

Al-Jaghoub Saheer1ORCID,Samed Al-Adwan Ahmad2ORCID,Al-Yaseen Hussein3ORCID,Al-Soud Anas4ORCID,Areiqat Ahmad4ORCID

Affiliation:

1. Associate Professor, Faculty of Administrative and Financial Sciences, Petra University, Amman

2. Ph.D., Associate Professor, Department of Electronic Business & Commerce Department, Business School, Al-Ahliyya Amman University

3. Professor, Business School, Al-Ahliyya Amman University, Amman

4. Associate Professor, Business School, Al-Ahliyya Amman University, Amman

Abstract

Due to the country’s lack of natural resources and its dependence on human resources, Jordanian universities have started to implement quality assurance system aiming to improve effectiveness and efficiency of the higher educational system. This paper presents the results of a research that aims to identify the main issues and challenges facing these universities in implementing quality assurance system. Data for this research were collected using a survey mailed to all public and private universities to investigate the main issues affecting the implementation of quality assurance system in Jordanian universities. The results of this research showed that the most important challenges faced by Jordanian universities are: human and lack of awareness, resistance to change and cultural among others. The research findings hoped to be useful for both universities and policy makers in the government in order to realize the full benefits of implementing quality assurance system. Hence, this and other research on implementing quality assurance in higher educational institutions might be of assistance.

Publisher

LLC CPC Business Perspectives

Subject

Strategy and Management,Business and International Management,General Business, Management and Accounting,Information Systems and Management,Law,Sociology and Political Science,Public Administration

Reference43 articles.

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2. Developments of early childhood education in Jordan

3. Al-Jaghoub, S., Al-Yaseen, H., & Al-Hourani, M. (2010). Evaluation of awareness and acceptability of using e-government services in developing countries: The case of Jordan. The Electronic Journal Information Systems Evaluation, 13(1), 1-8.

4. Jordan’s e-Government at the crossroads

5. Altbach, P. (2015). Reforming Higher Education in the Middle East and Elsewhere. International Higher Education, 64. - https://ejournals.bc.edu/ojs/index.php/ihe/article/view/8566/7699

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