Potential and pitfalls of conversational agents in health care
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Medicine
Link
https://www.nature.com/articles/s41572-023-00482-x.pdf
Reference9 articles.
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2. Denecke, K. & May, R. Developing a technical-oriented taxonomy to define archetypes of conversational agents in health care: literature review and cluster analysis. J. Med. Internet Res. 25, e41583 (2023).
3. Durden, E. et al. Changes in stress, burnout, and resilience associated with an 8-week intervention with relational agent “Woebot”. Internet Interv. 33, 100637 (2023).
4. Jungmann, S. M., Klan, T., Kuhn, S. & Jungmann, F. Accuracy of a chatbot (Ada) in the diagnosis of mental disorders: comparative case study with lay and expert users. JMIR Form. Res. 3, e13863 (2019).
5. Gilbert, S. et al. How accurate are digital symptom assessment apps for suggesting conditions and urgency advice? A clinical vignettes comparison to GPs. BMJ Open 10, e040269 (2020).
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