A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Dentistry
Link
http://www.nature.com/articles/4800053.pdf
Reference60 articles.
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3. Holt V, McHugh K . Factors influencing patient loyalty to dentist and dental practice. Br Dent J 1997; 183: 365–370.
4. Zimmerman R . The dental appointment and patient behavior. Differences in patient and practitioner preferences, patient satisfaction, and adherence. Med Care 1988; 26: 403–414.
5. Estabrook B, Zapka J, Lubin H . Consumer perceptions of dental care in the health services program of an educational institution. J Am Dent Assoc 1980; 100: 540–543.
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