1. Stewart MA. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J. 1995;152:1423–33.
2. Gosbee J. Communication among health professionals. BMJ. 1998;316:642.
3. Coutts J. Health records should be electronic, experts say. Globe and Mail March. 1998;15:A4.
4. Capen K. Findings of negligence followed communication lapses in BC aneurysm case. Can Med J Assoc. 1997;156:49–51.
5. Dougherty GE. “Conventional” dictated versus database-generated discharge summaries. Can Med J Assoc. 1999;160:345–6.