1. 1Audit Commission (1999 )Critical to Success.Audit Commission, London.
2. 3Department of Health (1997 )The New NHS: Modern, Dependable.The Stationery Office, London.
3. 4Department of Health (1998 )A First Class Service: Quality in the New NHS.The Stationery Office, London.
4. 5Department of Health (2000 )The NHS Plan - a Plan for Investment. A Plan for Reform.The Stationery Office, London.