Abstract
A queueing situation often encountered in practice is that in which customers wait for service for a limited time only and leave the system if not served during that time. This paper considers a single-server queueing system with Poisson input and general service times, where a customer becomes a lost customer when his service has not begun within a fixed time after his arrival. For performance measures like the fraction of customers who are lost and the average delay in queue of a customer we obtain exact and approximate results that are useful for practical applications.
Publisher
Cambridge University Press (CUP)
Subject
Statistics, Probability and Uncertainty,General Mathematics,Statistics and Probability
Cited by
30 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献