Capability building in fuzzy front end management in a high technology services company

Author:

Vigna Claudio Marcos,Yu Abraham Sin Oih,Nascimento Paulo Tromboni,Polo Edison Fernandes,Gati Ana Maria

Abstract

The purpose of this paper is to evaluate the adherence between the Fuzzy Front End (FFE)’ enablers, reported in the literature, and its application in the innovation process of a very innovative multinational company of high-tech services.To investigate how a company should manage its resources and processes to efficiently manage the FFE phase of PPD, this work included conducting field research based on the case study method.To succeed with this goal, this paper is structured as follows: at first moment we present a theoretical background to capture the key enablers for efficient management of the FFE. Subsequently, based on these findings, a questionnaire was structured and applied during the case development, resulting in assessing the applicability of these theoretical elements in the companyThis paper is justified in this context, evidenced by the importance of capability building in FFE management. The FFE isn’t fully understood by the managers and it is considered as a major weakness in the innovation process .As a theorical contribution we identify, in the literature review, 14 FFE enablers. Other important  contribution is the framework elaborated to assess the process’s maturity of the FFE Management in the case. As a social contribution we identified if the enablers were applicable in the FFE Management in the company.

Publisher

University Nove de Julho

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3