Affiliation:
1. The University of the West Indies, Jamaica
Abstract
ABSTRACT Since 1982, the software development community has been concerned with the delivery of quality systems. Software process improvement (SPI) is an initiative to avoid the delivery of low quality systems. However, the awareness and adoption of SPI is low. Thus, this study examines the rate of awareness, use, and benefits of SPI initiatives in Canadian software development firms. Using SPSS as the analytical tool, this study found that 59% of Canadian software development firms are aware of SPI programs and 43% of employees use a form of SPI programs to develop software products. Although the sample size is small and the results cannot be generalized, the sample firms that use SPI programs reported an improvement in software product quality as the greatest benefit. These findings confirm the importance of SPI programs as a means of producing higher-quality software products, which can increase the likelihood of software companies winning global contracts.
Subject
Marketing,Strategy and Management,Industrial relations,Business and International Management,Business, Management and Accounting (miscellaneous),Management of Technology and Innovation,Management Science and Operations Research,Information Systems and Management,Organizational Behavior and Human Resource Management
Reference55 articles.
1. Towards an integrated measurement of IS project performance: The project performance scorecard;Barclay C.;Information Systems Frontiers,2008
2. Software process maturity and certification;Bicego A.;Journal of Systems Architecture,1996
3. The global information technology report 2013;Bilbao-Osorio B.,2013
4. Published CMMI appraisal results of Canadian firms: Staged representation,2013
5. Implementation of global software development: A structured approach;Casey V.;Software Process Improvement and Practice,2009
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献