A Model for an Order-Picking Problem with a One-Directional Conveyor and Buffer

Abstract

Customers seek items at low prices, excellent quality, and customization in today’s market. Additionally, the need for quick product delivery is rising because of the expansion of e-commerce. Order picking is an essential element of order fulfillment and is regarded as one of the most costly and time-consuming tasks for warehouses. The study aims to create a model for the ordering in logistics that involves the group of racks with assigned one-way conveyor and buffers. The focus of this study is on improving the customer order completion time because of appropriate tasks assigned to pickers. The simulation was performed using the CPLEX solver. The findings highlight the need for picking operations to manage time resources, as well as the importance of sustainable work of order pickers in logistic centers in fostering sustainable performance outcomes.