E-Commerce in Brazil: An In-Depth Analysis of Digital Growth and Strategic Approaches for Online Retail

Author:

Veiga Claudimar Pereira da1ORCID,Veiga Cássia Rita Pereira da2,Michel Júlia de Souza Silva3,Di Iorio Leandro Ferreira1ORCID,Su Zhaohui4ORCID

Affiliation:

1. Fundação Dom Cabral—FDC, Av. Princesa Diana, 760 Alphaville, Lagoa dos Ingleses, Nova Lima 34018-006, MG, Brazil

2. Department of Health Services Management, School of Nursing, Federal University of Minas Gerais, Av. Alfredo Balena, 190, Belo Horizonte 30130-100, MG, Brazil

3. School of Business Administration, Federal University of Paraná, Lothário Meissner, 632, Jardim Botânico, Curitiba 80210-170, PR, Brazil

4. School of Public Health, Institute for Human Rights, Southeast University, Nanjing 210009, China

Abstract

This article delves into Brazil’s rapidly expanding e-commerce sector, emphasizing its significant growth and evolving dynamics. Employing a meta-narrative review and a convergence-coding matrix, this research systematically analyzes and integrates findings from the existing literature to reveal critical industry patterns. The analysis identifies four pivotal clusters: consumer behavior, e-commerce structure, product distribution, and environmental sustainability. These elements collectively offer a comprehensive view of Brazil’s present and future e-commerce directions. This study underscores the imperative for strategies responsive to changing consumer behaviors, technological advancements, and environmental concerns. It also furnishes practical insights for enhancing online retail consumer engagement, logistical efficiency, and sustainability. Furthermore, this research advocates for e-commerce as a vehicle for digital inclusion, calling for policies that promote equitable access to online markets. This underscores its broader socio-economic importance, suggesting a path forward for stakeholders in shaping a more inclusive and sustainable e-commerce ecosystem.

Funder

National Council for Scientific and Technological Development [CNPq], Brazil

Publisher

MDPI AG

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