Telemental Health and Diverse Populations amid COVID-19

Abstract

Telemental health is defined as the delivery of psychological and mental health services via telecommunication technologies, including telephone-delivered therapy, videoconferencing, and internet-delivered programs. Research indicates that telemental health services are as effective as in-person services, and a dramatic increase in the use of telemental health has been observed during COVID-19. However, there are still persistent challenges and concerns about mental health providers’ competencies, clients’ data privacy, and legal and regulatory issues during this pandemic. Additionally, disparities in the use of telemental health services with diverse populations, based on factors such as age, gender, ethnicity, socioeconomic status, language, and culture, have been identified during this pandemic.