Usability Heuristics for Metaverse

Abstract

The inclusion of usability heuristics into the metaverse is aimed at solving the unique issues raised by virtual reality (VR), augmented reality (AR), and mixed reality (MR) environments. This research points out the usability challenges of metaverse user interfaces (UIs), such as information overloading, complex navigation, and the need for intuitive control mechanisms in these immersive spaces. By adapting the existing usability models to suit the metaverse context, this study presents a detailed list of heuristics and sub-heuristics that are designed to improve the overall usability of metaverse UIs. These heuristics are essential when it comes to creating user-friendly, inclusive, and captivating virtual environments (VEs) that take care of the needs of three-dimensional interactions, social dynamics demands, and integration with digital–physical worlds. It should be noted that these heuristics have to keep up with new technological advancements, as well as changing expectations from users, hence ensuring a positive user experience (UX) within the metaverse.