From Fake Reviews to Fake News: A Novel Pandemic Model of Misinformation in Digital Networks

Abstract

Digital networks and E-commerce platforms have had a profound effect on people’s personal, educational, and professional life all around the world. They offer space for advertising, sales, and disseminating news and information, even if they are frequently used for social marketing, interacting, and sharing thoughts among people. Currently, most E-commerce platforms utilize digital network space for advertisement and an increasing trend of social commerce is visible in all parts of the world. During the Post-COVID-19 pandemic, a rapid increase in digital media and E-commerce usage was observed in all parts of the world for personal and professional aspects. The increase in misinformation through these platforms is a major challenge that the current governments face today as rumors and fake news creates severe detrimental implications in society. In this work, we consider fake reviews and misinformation in online digital networks as a single disease, and thereby, by considering the recent trends in online social media marketing, we formulate a pandemic model for digital networks with a psychological state of human choice. The positivity and stability of the model are mathematically tested and validated. Our analysis and simulation prove that the system is stable and justifiable in the real-world digital environment. The generated pandemic model can be applied to assess the social and emotional intelligence of communities and consumers who are frequently exposed to misinformation and share fake news.