Light It Up: Boarding for Automated Low-Capacity Shuttles through Ambient Visual Cues

Author:

Wallner Vivien1ORCID,Meschtscherjakov Alexander1ORCID,Mirnig Alexander G.2ORCID

Affiliation:

1. Human Computer Interaction Division, University of Salzburg, 5020 Salzburg, Austria

2. Center for Technology Experience, AIT Austrian Institute of Technology, 1210 Vienna, Austria

Abstract

Once public transport is fully automated, human operators will no longer be needed for tasks like manoeuvring, paying, and boarding. Interfaces must evolve to cover the entire interaction chain from booking to boarding. We present a user-centred design of a mobile-based booking application and an LED-based boarding interface for automated shuttles. Our approach included comprehensive requirements and feasibility analyses to ensure technical viability and user satisfaction. Laboratory study results highlight the advantages and challenges of the boarding interface, underscoring the importance of early user requirements and feasibility assessments in designing automated shuttle systems.

Funder

Austrian Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK) and the Austrian Research Promotion Agency

Paris Lodron University of Salzburg Publication Fund

Publisher

MDPI AG

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