The Impact of COVID-19 on Working Women with Caring Responsibilities: An Interpretive Phenomenological Analysis

Abstract

Working women forced to quarantine during the COVID-19 pandemic lockdown often faced additional unpaid care responsibilities, requiring a “second or even a third shift”, such as educating their children in addition to caring for them while working. The purpose of this study was to gain a deeper understanding of the experiences of a sample of working women with care responsibilities in order to derive recommendations for post-COVID working structures and arrangements. The study explored the unique experiences of four women from the United States, Latin America, and Africa, across a range of personal and organizational contexts. The study employed Interpretative Phenomenological Analysis (IPA) to understand and interpret the lived experiences and meaning-making of these women during the pandemic lockdown. The IPA was supplemented by the visual data gathering techniques of “a special object” and “the River of Experience” to give voice to participants’ more metaphoric thinking. The study concluded that participants’ experiences reflected the superordinate themes of: (1) a deep sense of loss of “the normal”; (2) psychological reboot and seeing the world with new eyes; (3) emerging women’s community and connection; and (4) redefining the world of work for women. Each superordinate theme was supported by several subthemes. Recognizing that the 9-to-5 work world has been remodeled to a certain extent, the participants recommended more flexible work arrangements and more support for human needs by employers and society as essential elements of the postpandemic workplace.