Digital-Era Resilience: Navigating Logistics and Supply Chain Operations after COVID-19

Abstract

The COVID-19 pandemic has highlighted the need for a paradigm shift in supply chain and logistics operations to respond to myriad disruptions. However, this paradigm shift has changed the supply chain to be more resilient, agile, flexible, and adaptable to upcoming disruptions. Hence, a comprehensive guide to understanding, implementing, and harnessing the power of digitization in the face of disruption, leading to a more resilient and adaptive global community, is greatly appreciated. Thus, this study aims to identify the strategies used in the complex and dynamic nature of the contemporary supply chain landscape for these disruptions. Among several strategies adopted and proposed, this systematic review examines overall efficiency and operational resilience, particularly supplier diversification, investment in digital supply chain technology, and adopting flexible manufacturing models. Following a rigorous four-step identification, screening, qualification, and inclusion process, this review focuses on real-time visibility, robust risk management, and data-driven decision making to determine whether future disruptions under digitization are conducive. Therefore, this systematic review, along with these enhanced resilience strategies, will provide a comprehensive resource for practitioners, policymakers, and researchers seeking to navigate and improve logistics and supply chain operations in the face of future disruptions.