Taming Proteus: Challenges for Risk Regulation of Powerful Digital Labor Platforms

Abstract

The platform economy’s emergence challenges the current labor regulations hinged upon the binary employer–employee relations established during the industrial age. While this burgeoning phenomenon presents several possibilities for workers, customers, and businesses alike, scholars from various fields have sounded alarms regarding pitfalls in platform-mediated work (PMW). The regulation of working conditions, health, and safety risks are integral to these worries. Drawing upon existing research and empirical data from 49 qualitative interviews with several stakeholders, this paper explores the various dimensions of power exerted by platforms and the mismatch with the current risk regulatory framework. Four regulatory gaps are identified and the concept ‘regulatory escape’ is introduced. The study posits that taming powerful platforms requires harnessing adequate regulatory capacity grounded on developing an expansive view of regulation that encompasses all forms of socio-economic influence. The paper invokes reflection on the existing regulatory systems in society and calls for a more profound and inclusive debate on platform-mediated work and how regulatory gaps can be closed.