1. School of Industrial Engineering, University of the Bío-Bío, Concepción 4030000, Chile
2. Department of Industrial Engineering, University of the Bío-Bío, Concepción 4030000, Chile
3. Department of Business and Organizations, Universidad del Valle, Cali 760001, Colombia
4. Department of Accounting and Finance, Universidad del Valle, Cali 760001, Colombia