Intervention Strategy for Enhanced User Satisfaction Based on User Requirement Related BPAs for Government Residential Buildings

Author:

Gopikrishnan Col S.12,Paul Virendra Kumar12

Affiliation:

1. Ph.D. Scholar, Dept. of Building Engineering and Management, School of Planning and Architecture, 4-Block B, Indraprastha Estate, New Delhi 110002, India.

2. Professor and Head, Dept. of Building Engineering and Management, School of Planning and Architecture, 4-Block B, Indraprastha Estate, New Delhi 110002, India.

Publisher

American Society of Civil Engineers

Reference37 articles.

1. An appraisal of housing satisfaction in South Africa Low Income Housing Scheme;Aigbavboa C. O.;Int. J. constr. Manage.,2012

2. Czepiel J. A. and Rosenberg L. J. (1977). "The study of consumer satisfaction: addressing the `so what' question in Hunt K.H." Marketing Science Institute Cambridge MA.

3. Day R.L. (1977). "Alternative definitions and designs for measuring consumer satisfaction in Hunt K. H." Marketing Science Institute Cambridge MA.

4. Architectural design and IEQ in an office complex, healthy buildings;Davara Y.;Proc. Int. Conf. healthy Build.,2006

5. Fatoye E.O. Odusami K.T. (2009). "Occupants' satisfaction approach to housing performance evaluation: the case of Nigeria." International proceedings of RICS Cobra Research Conference." University of capetown

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