The Aptly Buried “I” in Experience: Experiential Purchases Promote More Social Connection Than Material Purchases

Author:

Kumar Amit1ORCID,Mann Thomas C.2,Gilovich Thomas3

Affiliation:

1. Departments of Marketing and Psychology University of Texas at Austin Austin Texas USA

2. Department of Psychology Harvard University Cambridge Massachusetts USA

3. Department of Psychology Cornell University Ithaca New York USA

Abstract

ABSTRACTExperiential purchases (focused on doing rather than having) provide more satisfaction than material goods. Here, we examine a different downstream consequence of spending money on experiences: fostering social connection. Consumers reported feeling more kinship with someone who had made a similar experiential purchase than someone who had made a similar material purchase—a result tied to the greater centrality of experiences to one's identity. This greater sense of connection that experiences provide applied even when someone else had made a similar, but superior purchase. Participants also reported feeling more connected to others in general, not just those who have made the same purchase, when reflecting on experiential consumption—and these feelings of connection were expressed in a greater desire to engage in social activities when participants considered their experiential purchases than when they considered their material purchases. Together, these results demonstrate that experiential consumption enhances people's social connection quite broadly.

Funder

John Templeton Foundation

National Science Foundation

Booth School of Business, University of Chicago

Publisher

Wiley

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