Measuring the Correlation Between Emergency Medicine Resident and Attending Physician Patient Satisfaction Scores Using Press Ganey

Author:

Lang Spenser C.1,Weygandt Paul L.1,Darling Tiffani2,Gravenor Stephanie1,Evans Juliet J.1,Schmidt Michael J.1,Gisondi Michael A.1

Affiliation:

1. Department of Emergency Medicine; Feinberg School of Medicine; Northwestern University; Chicago IL

2. Department of Patient Experience; Feinberg School of Medicine; Northwestern University; Chicago IL

Publisher

Wiley

Subject

Emergency,Education,Emergency Medicine

Reference13 articles.

1. ACEP Patient Satisfaction https://www.acep.org/patientsatisfaction/

2. Centers for Medicare & Medicaid Services Emergency Department Patient Experiences with Care (EDPEC) Survey http://www.cms.gov/Research-Statistics-Data-and-Systems/Research/CAHPS/ed.html

3. Educating emergency medicine residents in emergency department administration and operations: needs and current practice;Watase;J Grad Med Educ,2014

4. Emergency department expansion versus patient flow improvement: impact on patient experience of care;Sayah;J Emerg Med,2016

5. Associations between patient and emergency department operational characteristics and patient satisfaction scores in an adult population;Handel;Ann Emerg Med,2014

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