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Customer's perceived value of waiting time for service events

  • Published:2014-10-14 Issue:1 Volume:14 Page:28-40
  • ISSN:1472-0817
  • Container-title:Journal of Consumer Behaviour
  • language:en
  • Short-container-title:J. Consumer Behav.

Author:

Lin Yu-Tse1,Xia Kang-Ning2,Bei Lien-Ti3

Affiliation:

1. Department of Business Administration; Fu-Jen Catholic University; 510 Zhongzheng Rd., Xinzhuang Dist New Taipei City 24205 Taiwan

2. College of Management; Yuan Ze University; 135, Yuan-Tung Road Chung-Li Taoyuan 32003 Taiwan

3. Department of Business Administration; National Chengchi University; 64, Section 2, Chihnan Road Taipei Taiwan

Publisher

Wiley

Subject

Applied Psychology,Social Psychology

Reference115 articles.

1. The impact of situational factors on purchasing outcomes in the Croatian hypermarket retailer;Anić;Ekonomski Pregled,2006

2. Antecedents of consumers' time perceptions in a hypermarket retailer;Anić;The Service Industries Journal,2011

3. Bad is stronger than good;Baumeister;Review of General Psychology,2001

4. A theory of the allocation of time;Becker;Economic Journal,1965

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