1. Automation and Skill: Three Generations of Research on the NC Case
2. & (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
3. (1994). Information technology and the productivity paradox. In (Ed.), Organizational linkage: Understanding the productivity paradox (pp. 13-53). Washington, DC: National Academy Press.
4. (1993). Discretionary effort and the organization of work: Employee participation and work reform since Hawthorne. Working paper, New York: Columbia University.