Robots should be seen and not heard…sometimes: Anthropomorphism and AI service robot interactions-Reference-Cited by-同舟云学术

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Robots should be seen and not heard…sometimes: Anthropomorphism and AI service robot interactions

Published:2021-08-14 Issue:12 Volume:38 Page:2393-2406
ISSN:0742-6046
Container-title:Psychology & Marketing
language:en
Short-container-title:Psychol Mark

Author:

Letheren Kate¹²^ORCID,Jetten Jolanda³^ORCID,Roberts Jonathan⁴^ORCID,Donovan Jared⁵^ORCID

Affiliation:

1. School of Advertising, Marketing and Public Relations Queensland University of Technology Brisbane Queensland Australia

2. Centre for Behavioural Economics, Society and Technology Queensland University of Technology Brisbane Queensland Australia

3. School of PsychologyUniversity of Queensland Brisbane Queensland Australia

4. School of Electrical Engineering and RoboticsQueensland University of Technology Brisbane Queensland Australia

5. School of DesignQueensland University of Technology Brisbane Queensland Australia

Publisher

Wiley

Subject

Marketing,Applied Psychology

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21575

Reference94 articles.

1. Antecedents and consequences of liking in retail service relationships in China and Greece

2. Is That Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products

3. When Brands Seem Human, Do Humans Act Like Brands? Automatic Behavioral Priming Effects of Brand Anthropomorphism

4. Arcelus A. Jones M. H. Goubran R. &Knoefel F.(2007). Integration of smart home technologies in a health monitoring system for the elderly. In21st international conference on advanced information networking and applications workshops (AINAW'07) 820–825.https://doi.org/10.1109/AINAW.2007.209

5. Constructive Consumer Choice Processes

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5. Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence;Technological Forecasting and Social Change;2024-07

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