Measuring the total quality of the sales function
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Published:1992
Issue:4
Volume:11
Page:517-531
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ISSN:0277-8556
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Container-title:National Productivity Review
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language:en
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Short-container-title:Natl. Prod. Rev.
Author:
Welch Cas,Geissler Pete
Cited by
2 articles.
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1. Assessing employee turnover intentions before/after TQM;International Journal of Quality & Reliability Management;1997-02
2. A cross‐functional team approach to fastener standardization;International Journal of Quality & Reliability Management;1995-06