The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry-Reference-Cited by-同舟云学术

The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry

Published:2013-07 Issue:3 Volume:20 Page:177-184
ISSN:1092-4604
Container-title:Knowledge and Process Management
language:en
Short-container-title:Know. Process Mgmt.

Author:

Calabrese Armando¹,Capece Guendalina¹,Costa Roberta¹,Di Pillo Francesca¹,Paglia Daniela¹

Affiliation:

1. Department of Enterprise Engineering; University of Rome ‘Tor Vergata’; Rome Italy

Publisher

Wiley

Subject

Management of Technology and Innovation,Strategy and Management

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1002/kpm.1417/fullpdf

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