Physician behaviors associated with increased physician and nurse communication during bedside interdisciplinary rounds

Author:

Huang Kelly X.1ORCID,Chen Caitlin K.1ORCID,Pessegueiro Antonio M.1,Dowling Erin1ORCID,Dermenchyan Anna1ORCID,Natarajan Aishwarya1,Krishnan Dhwani1,Vangala Sitaram S.2,Simon Wendy M.1ORCID

Affiliation:

1. Department of Medicine Quality UCLA Health Los Angeles California USA

2. Department of Medicine Statistics Core UCLA Health Los Angeles California USA

Abstract

AbstractBackgroundEffective team communication during interdisciplinary rounds (IDRs) is a hallmark of safe, efficient, patient‐centered care. However, there is limited understanding of optimal IDR structures and procedures.ObjectiveThis study aimed to analyze direct observations of physician and nurse interactions during bedside IDR to identify behaviors associated with increased interprofessional communication.Designs, Settings and ParticipantsTrained observers audited general medicine ward rounds at an academic medical center using a standardized tool to record physician and nurse behavior and communication in 1007 patient encounters in October 2019 to March 2020.ResultsThere were significant differences in physician and nurse interaction time among physicians with different levels of training, with attendings demonstrating higher interaction time than residents (5.4 ± 4.6 vs. 4.3 ± 3.7 min, p = .02) and interns or medical students (3.0 ± 3.2 min, p = .002). Attendings were more likely to initiate a conversation about nurse concerns (76.9%) compared to residents (67.9%) and interns or medical students (59.3%, p = .03). Early nurse participation in bedside visits was associated with increased physician and nurse interaction time (5.0 ± 4.6 vs. 1.9 ± 1.7 min, p < .001) and physician initiative to ask about nurse concerns (74.8% vs. 64.3%, p = .04). In addition, physician initiative to ask the nurse for concerns rather than waiting for the nurse to offer concerns without being prompted was associated with a subsequent conversation about those concerns (74.5% vs. 61.8%, p < .001) and the physician asking about patient or family concerns (94.2% vs. 88.4%, p = .01).ConclusionsImplementing IDR structures and procedures that promote attending physician involvement, physician initiative, and early nurse participation could optimize interdisciplinary communication and quality of care.

Publisher

Wiley

Subject

Assessment and Diagnosis,Care Planning,Health Policy,Fundamentals and skills,General Medicine,Leadership and Management

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