Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management
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Published:2023-09-05
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Volume:
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ISSN:1536-5581
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Container-title:Conflict Resolution Quarterly
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language:en
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Short-container-title:Conflict Resolution Qtrly
Author:
Ngcobo Mnotho Thamsanqa1ORCID
Affiliation:
1. Faculty of Law North‐West University Potchefstroom South Africa
Abstract
AbstractThis paper explores the role of emotions in conflict resolution, explicitly focusing on mediation. Emotions are an inherent aspect of conflict and can significantly impact the negotiation process. Understanding the emotional landscape of mediation is crucial for effective conflict management. This paper discusses the various emotions that arise during mediation, the strategies for effective emotional control, and the role of the mediator in navigating the emotional terrain of the negotiation process.
Subject
Law,Psychology (miscellaneous)
Reference24 articles.
1. American Bar Association (ABA) Section of Dispute Resolution. (2005).Model standards of conduct for mediators. Retrieved fromhttps://www.americanbar.org/groups/dispute_resolution/resources/Dispute_Resolution_Standards/
2. American Bar Association. (2019).Intimate partner violence and mediation. Retrieved fromhttps://www.americanbar.org/groups/gpsolo/publications/gpsolo_ereport/2019/june-2019/intimate-partner-violence-mediation/