The value of data for environmental sustainability as perceived by the customers of a tissue‐paper supplier

Author:

Luoma Päivi1ORCID,Rauter Romana2ORCID,Penttinen Esko3,Toppinen Anne1

Affiliation:

1. Department of Forest Sciences University of Helsinki Helsinki Finland

2. University of Graz Institute of Systems Sciences, Innovation and Sustainability Research Graz Austria

3. Department of Information and Service Management Aalto University School of Business Espoo Finland

Abstract

AbstractTo manage their increasingly ambitious environmental agendas successfully, companies need better and more versatile data, yet the elements and mechanisms through which businesses and the environment benefit from data remain poorly understood. A single‐case‐study setting was designed for examining the perceived value of data for environmental sustainability as seen by the customers of a tissue‐paper supplier. The findings, from material collected during interviews with customers in 2022, showcase the multifaceted nature of data's value for business operations and associated ability to support decisions and activities that encourage environment‐informed choices and environmental improvements. Also, fully exploiting data's potential for environmental sustainability requires greater volume and detail of product‐specific data, transparency of value chains and environmental impacts, and data's better management and sharing. The emerging insight related to the value of data strengthens understanding of how companies could, with data, support their customers' environmental performance.

Publisher

Wiley

Subject

Management, Monitoring, Policy and Law,Strategy and Management,Development

Cited by 1 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Blockchain and the transition to the circular economy: A literature review;Corporate Social Responsibility and Environmental Management;2023-11-23

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