Human versus chatbot: Understanding the role of emotion in health marketing communication for vaccines
Author:
Affiliation:
1. Department of Strategic Communication University of Miami Miami Florida USA
2. Department of Communication Studies University of Miami Miami Florida USA
3. Department of Interactive Media University of Miami Miami Florida USA
Publisher
Wiley
Subject
Marketing,Applied Psychology
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21556
Reference95 articles.
1. AI‐based chatbots in customer service and their effects on user compliance;Adam M.;Electronic Markets,2020
2. The historical background of social psychology (Vol. 1);Allport G. W.;The Handbook of Social Psychology,1985
3. Social psychological methods of emotion elicitation;Amodio D. M.;Handbook of Emotion Elicitation and Assessment,2007
4. Interpersonal Distance in Immersive Virtual Environments
5. Role of cognitive absorption in building user trust and experience
Cited by 55 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution;International Journal of Information Management;2025-02
2. Metaperception benefits of service robots in uncomfortable service encounters;Tourism Management;2024-12
3. Can we build a relationship through artificial intelligence (AI)? Understanding the impact of AI on organization-public relationships;Public Relations Review;2024-11
4. Healthcare Marketing Evolution: A Comprehensive Exploration of New-Age Strategies and Patient-Centric Paradigms;Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Dergisi;2024-07-29
5. Conexiones que sanan: revisión teórica del marketing en la comunicación para mejorar la experiencia del paciente;FACE: Revista de la Facultad de Ciencias Económicas y Empresariales;2024-07-14
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3