Affiliation:
1. San Francisco Department of Otolaryngology–Head and Neck Surgery University of California San Francisco California USA
2. Surgery Service, Department of Veterans Affairs Medical Center San Francisco California USA
Abstract
AbstractObjectiveObstructive sleep apnea (OSA) has many treatment options and the Internet is an important resource for patients. The quality of information reviewed by patients about sleep surgery is unknown. We assessed readability, accessibility, actionability, and quality of online content for OSA surgeries.Study DesignReview of webpages by 2 independent reviewers.SettingInternet‐based search.MethodsWe queried Google for sleep apnea surgery and included top 100 English language webpages. Content was scored by 2 reviewers using the Flesch‐Kincaid (FK), Simple Measure of Gobbledygook (SMOG), JAMA benchmarks, CDC Clear Communication Index (CCI), and Patient Education Materials Assessment Tool (PEMAT) understandability and actionability scores.ResultsEighty‐seven webpages were evaluated including 40 hosted by academic hospitals, 23 private practices, 10 general knowledge, 4 national organizations, 3 industry, 3 non‐profit hospitals, and 2 government‐sponsored. Mean CCI ranged from 22.7% to 84.9%. No sources met the 90% CCI cutoff. Average PEMAT understandability score was 80.4% (±7.8; 62.5%‐93.3%), with 91% meeting the 70% standard score. Average PEMAT‐actionability score was 38.4% (±16.5; 0%‐70%), with 5% meeting the standard score. The average readability of webpages was the 10th grade reading level. Only 5% of pages met the recommended 6th grade reading level or lower. Only 21% of pages addressed surgical risks.ConclusionMost online resources regarding OSA surgery do not meet recommended standards for communication. Providers should be aware of limitations of materials when counseling patients on sleep surgery treatments. Future patient education resources should meet health communication and readability standards.