1. Email pragmatics and automatic classification: A study in the organizational context;Alberts;Journal of the American Society for Information Science and Technology,2012
2. Forget electronic records management, it's automated records management that we desperately need;Bailey;Records Management Journal,2009
3. Brogan , M. Vreugdenburg , S. 2008 You've Got Mail': Accountability and end user attitudes to email management Proceedings of the 4th International Conference on e-Government 63
4. Learning to classify email into “speech acts”;Cohen;Proceedings of EMNLP,2004
5. Appraising digital records for long-term preservation;Eastwood;Data Science Journal,2004