An Investigation of Industry 4.0 with Client Value Added in the Business Industry-Reference-Cited by-同舟云学术

An Investigation of Industry 4.0 with Client Value Added in the Business Industry

Published:2024-07-25 Issue: Volume: Page:106-117
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Container-title:Changing Competitive Business Dynamics Through Sustainable Big Data Analysis
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Author:

Gupta Ravi Kumar¹,Maheshwari Udit¹,Priya Ashutosh²,Das Debendra Nath³

Affiliation:

1. Department of Humanities and Management Science, Madan Mohan Malaviya University of Technology, Gorakhpur, India

2. Department of Applied and Regional Economics, Mahatma Jyotiba Phule Rohilkhand University, Bareilly, Uttar Pradesh, India

3. Mahatma Gandhi National Council of Rural Education, Hyderabad, India

Abstract

Industry 4.0 has transformed the way businesses operate and deliver value to their clients. This research aims to investigate the influence of Industry 4.0 on client value added. The study reviews the literature on Industry 4.0 and client value added and conducts a survey to gather data from companies that have acquired technologies of Industry 4.0. The findings of the study suggest that Industry 4.0 has a remarkable and positive influence on client value added. The adoption of Industry 4.0 technologies results in improved efficiency, enhanced quality, increased customization, and greater customer engagement, all of which contribute to a better client experience and increased client value added. The paper concludes by highlighting the importance of Industry 4.0 for businesses seeking to improve their client value added and remain competitive in the marketplace.

Publisher

BENTHAM SCIENCE PUBLISHERS

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