Analysis of the level of financial education, debt, and the use and knowledge of credit cards in a multiple banking branch in the city of Navojoa, Sonora

Author:

Murillo-Félix Cecilia Aurora1ORCID,Acosta-Mellado Erika Ivett1ORCID,Galvan-Corral Alberto1ORCID,Quiroz-Campas Celia Yaneth1ORCID

Affiliation:

1. Instituto Tecnológico de Sonora

Abstract

This research shows an analysis of financial education, debt, and use and knowledge of credit cards. This research was a case of study and the object of study were costumers of a multiple banking branch in the city of Navojoa, Sonora, a questionnaire was applied to a probabilistic sample of type subjects, resulting in 201 surveys, the Rivera instrument and Bernal (2018) is divided into three categories: a) financial education, b) indebtedness and c) use and knowledge of credit cards, the level of financial education, indebtedness and use and knowledge of credit cards of bank users was determined Furthermore, ANOVA tables were made to analyze the level of significance of sociodemographic variables with the categories analyzed.

Publisher

ECORFAN

Subject

General Medicine

Reference33 articles.

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3. García, N., Grifoni, A., López, J. C., & Mejía, D. (2013). N° 12. La educación financiera en América Latina y el Caribe. Situación actual y perspectivas. Serie Políticas Públicas y Transformación Productiva, 12, Caracas: CAF. Retrieved from http://scioteca.caf.com/handle/123456789/379

4. Grifoni, Andrea y Flore-Anne Messy. “Current Status of National Strategies for Financial Education: A Comparative Analysis and Relevant Practices”, OECD Working Papers on Finance, Insurance and Private Pensions, núm. 16, París, OECD Publishing, 2012.

5. Lusardi, Annamaria. Financial Literacy: An Essential Tool for Informed Consumer Choice?, Cambridge, MA, National Bureau of Economic Research, 2008.

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