Author:
Franzke Marita,Marx Adam N.,Roberts Teresa L.,Engelbeck George E.
Abstract
US WEST Advanced Technologies conducted an experiment using the "Wizard-of-Oz" paradigm. We compared a simulated speech recognition interface ("wizard") for a basic voice mail application to functionally similar touch-tone and operator assisted versions. This poster abstract highlights the results of this experiment, focussing on performance times and errors, the perceived ease of use, and a description of the linguistic characteristics of users' utterances. The results are interpreted to be in favor of applying speech recognition technology to user interfaces.
Publisher
Association for Computing Machinery (ACM)
Cited by
8 articles.
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