1. Integrating models of personality and emotions into lifelike characters. Affective interactions: Towards a New Generation of Computer Interfaces;André E.;LNCS,2000
2. Relationship selling: how personal characteristics of salespeople affect buyer satisfaction;Anselmi K.;Journal of Social Behavior and Personality,1997
3. E. Berscheid and H. Reis. Attraction and close relationships. The handbook of social psychology 2:193--281 1998. E. Berscheid and H. Reis. Attraction and close relationships. The handbook of social psychology 2:193--281 1998.
4. Establishing and maintaining long-term human-computer relationships