Effects of Delivery Time and Delivery Distance of Indoor Robot Delivery Service on User Satisfaction and Reuse Intention

Author:

Cho Yohan1ORCID,Kwon Gyu Hyun2ORCID

Affiliation:

1. Graduate School of Technology and Innovation Management, Hanyang University, Korea, Republic of and PMO, NAVER LABS, Korea, Republic of

2. Graduate School of Technology and Innovation Management, Hanyang University, Korea, Republic of

Publisher

ACM

Reference39 articles.

1. Machine learning of robots in tourism and hospitality: interactive technology acceptance model (iTAM) – cutting edge;Go Hanyoung;TR,2020

2. Stephanie Hui-Wen Chuah , Eugene Cheng-Xi Aw, and Dewey Yee . 2021 . Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach. Computers in Human Behavior 123, (2021), 106870. DOI:https://doi.org/10.1016/j.chb.2021.106870 10.1016/j.chb.2021.106870 Stephanie Hui-Wen Chuah, Eugene Cheng-Xi Aw, and Dewey Yee. 2021. Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach. Computers in Human Behavior 123, (2021), 106870. DOI:https://doi.org/10.1016/j.chb.2021.106870

3. Anna M. H. Abrams , Pia S. C. Dautzenberg , Carla Jakobowsky , Stefan Ladwig , and Astrid M . Rosenthal-von der Pütten. 2021. A Theoretical and Empirical Reflection on Technology Acceptance Models for Autonomous Delivery Robots . In Proceedings of the 2021 ACM/IEEE International Conference on Human-Robot Interaction, ACM, Boulder CO USA, 272–280 . DOI:https://doi.org/10.1145/3434073.3444662 10.1145/3434073.3444662 Anna M. H. Abrams, Pia S. C. Dautzenberg, Carla Jakobowsky, Stefan Ladwig, and Astrid M. Rosenthal-von der Pütten. 2021. A Theoretical and Empirical Reflection on Technology Acceptance Models for Autonomous Delivery Robots. In Proceedings of the 2021 ACM/IEEE International Conference on Human-Robot Interaction, ACM, Boulder CO USA, 272–280. DOI:https://doi.org/10.1145/3434073.3444662

4. The Effect of Perceptions on Service Robot Usage Intention;Meidute-Kavaliauskiene Ieva;A Survey Study in the Service Sector. Sustainability,2021

5. Maartje M. A. de Graaf , Somaya Ben Allouch, and Jan A. G. M. van Dijk . 2019 . Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance . null 34, 2 (March 2019), 115–173. DOI:https://doi.org/10.1080/07370024.2017.1312406 10.1080/07370024.2017.1312406 Maartje M. A. de Graaf, Somaya Ben Allouch, and Jan A. G. M. van Dijk. 2019. Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance. null 34, 2 (March 2019), 115–173. DOI:https://doi.org/10.1080/07370024.2017.1312406

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