Subtle Sound Design: Designing for Experience Blend in a Historic House Museum

Abstract

In this article, we present and discuss a user-study prototype, developed for the Bakkehuset historic house museum in Copenhagen. We examine how the prototype—a digital sound installation—can expand visitors’ experiences of the house and offer encounters with immaterial cultural heritage. Historic house museums often hold back on utilizing digital communication tools inside the houses, since a central purpose of this type of museum is to preserve an original environment. Digital communication tools, however, hold great potential for facilitating rich encounters with cultural heritage and in particular with the immaterial aspects of museum collections and their histories. In this article, we present our design steps and choices, aiming at subtly and seamlessly adding a digital dimension to a historic house. Based on qualitative interviews, we evaluate how the sound installation at Bakkehuset is sensed, interpreted, and used by visitors as part of their museum experience. In turn, we shed light on the historic house museum as a distinct design context for designing hybrid visitor experiences and point to the potentials of digital communication tools in this context.