C-suite Leadership of Digital Government

Author:

Kristensen Kenneth1ORCID,Andersen Kim Normann2ORCID

Affiliation:

1. Department of Political Science and Public Management, University of Southern Denmark Odense M, Denmark

2. Department of Digitalization, Copenhagen Business School, Frederiksberg, Denmark

Abstract

Despite decades of digitalization in day-to-day government operations and in the governance of the public sector, there is a major research gap in understanding the nature of digital government leadership (DGL) and the diversity in how top managers are leading the digital transition and transformation of government. Based on a structured literature review and in-depth inductive analysis of previous research within the domains of e-government, information systems, and public administration research, this article explores how the C-suite level of government is leading the digitalization. In the article, we propose a definition of DGL and a leadership framework to capture the nexus and direction of leadership. Also, the article proposes distinct leadership roles and actions to forward digital government.

Publisher

Association for Computing Machinery (ACM)

Subject

Public Administration,Software,Information Systems,Computer Science Applications,Computer Networks and Communications

Reference95 articles.

1. David Osborne and Ted Gaebler. 1993. Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector. Reprint ed. New York: Plume.

2. Michael Hammer and James Champy. 1993. Reengineering the Corporation: A Manifesto for Business Revolution. New York: Harper.

3. Clayton M. Christensen. 1997. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston: Harvard Business Review Press.

4. "Reinventing" Government: Does leadership make the difference?;Thomas Hennessey J.;Public Administration Review,1998

5. Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector

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