UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library-Reference-Cited by-同舟云学术

UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library

Published:2022-04-29 Issue: Volume: Page:
ISSN:
Container-title:CHI Conference on Human Factors in Computing Systems
language:
Short-container-title:

Author:

Zheng Qingxiao¹,Tang Yiliu²,Liu Yiren³,Liu Weizi⁴,Huang Yun¹

Affiliation:

1. School of Information Sciences, University of Illinois at Urbana-Champaign, United States

2. School of Informatics, University of Illinois at Urbana-Champaign, United States

3. School of Informatics, University of Illinois Urbana-Champaign, United States

4. Institute of Communications Research, University of Illinois, Urbana-Champaign, United States

Funder

National Science Foundation

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3491102.3501855

Reference192 articles.

1. Dissecting a Social Botnet

2. Martin Adam , Michael Wessel , and Alexander Benlian . 2020. AI-based chatbots in customer service and their effects on user compliance. Electronic Markets ( 2020 ), 1–19. Martin Adam, Michael Wessel, and Alexander Benlian. 2020. AI-based chatbots in customer service and their effects on user compliance. Electronic Markets (2020), 1–19.

3. Chatbots: History, technology, and applications

4. An Overview of Chatbot Technology

5. Exploring the Effectiveness of Social Capabilities and Goal Alignment in Computer Supported Collaborative Learning

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