Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service

Author:

Dalal Samantha1ORCID,Chiem Ngan2ORCID,Karbassi Nikoo3ORCID,Liu Yuhan4ORCID,Monroy-Hernández Andrés4ORCID

Affiliation:

1. Information Science, University of Colorado Boulder, United States

2. Politics, Princeton University, United States

3. Sociology, Princeton University, United States

4. Computer Science, Princeton University, United States

Publisher

ACM

Reference88 articles.

1. Adrian Adermon and Lena Hensvik. 2022. Gig-jobs: stepping stones or dead ends?Labour Economics 76(2022) 102171. Adrian Adermon and Lena Hensvik. 2022. Gig-jobs: stepping stones or dead ends?Labour Economics 76(2022) 102171.

2. Kabir Ahuja , Vishwa Chandra , Victoria Lord , and Curtis Peens . 2021 . Ordering in: The Rapid Evolution of Food Delivery . Retrieved September 14, 2022 from https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/ordering-in-the-rapid-evolution-of-food-delivery. Kabir Ahuja, Vishwa Chandra, Victoria Lord, and Curtis Peens. 2021. Ordering in: The Rapid Evolution of Food Delivery. Retrieved September 14, 2022 from https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/ordering-in-the-rapid-evolution-of-food-delivery.

3. Monica Anderson , Colleen McClain , Michelle Faverio , and Risa Gelles-Watnick . 2021. The State of Gig Work in 2021 ., 67 pages. Monica Anderson, Colleen McClain, Michelle Faverio, and Risa Gelles-Watnick. 2021. The State of Gig Work in 2021., 67 pages.

4. Sophie Atkinson. 2021. ‘More than a Job’: The Food Delivery Co-Ops Putting Fairness into the Gig Economy. https://www.theguardian.com/world/2021/may/11/more-than-a-job-the-meal-delivery-co-ops-making-the-gig-economy-fairer. Sophie Atkinson. 2021. ‘More than a Job’: The Food Delivery Co-Ops Putting Fairness into the Gig Economy. https://www.theguardian.com/world/2021/may/11/more-than-a-job-the-meal-delivery-co-ops-making-the-gig-economy-fairer.

5. Ted Baker and Reed  E Nelson . 2005. Creating something from nothing: Resource construction through entrepreneurial bricolage. Administrative science quarterly 50, 3 ( 2005 ), 329–366. Ted Baker and Reed E Nelson. 2005. Creating something from nothing: Resource construction through entrepreneurial bricolage. Administrative science quarterly 50, 3 (2005), 329–366.

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1. Back to “ Back to Labor” : Revisiting Political Economies of Computer-Supported Cooperative Work;Computer Supported Cooperative Work and Social Computing;2023-10-14

2. Uncovering Gig Worker-Centered Design Opportunities in Food Delivery Work;Proceedings of the 2023 ACM Designing Interactive Systems Conference;2023-07-10

3. Designing Individualized Policy and Technology Interventions to Improve Gig Work Conditions;Proceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for Work;2023-06-13

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