Scaffolding the Online Peer-support Experience: Novice Supporters' Strategies and Challenges

Author:

Chen Tianying1,Zhang Kristy1,Kraut Robert E.1,Dabbish Laura1

Affiliation:

1. Carnegie Mellon University, Pittsburgh, PA, USA

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

Cited by 7 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Dialogic Scaffolding: How to Design Critical Questions in Developing Students Algebraic Reasoning?;European Journal of Mathematics and Science Education;2024-09-15

2. Understanding the needs of moderators in online mental health forums: a realist synthesis and recommendations for support (Preprint);2024-03-27

3. UFace;Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies;2024-03-06

4. Facilitating Counselor Reflective Learning with a Real-time Annotation tool;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19

5. Infrastructural Work Behind The Scene: A Study of Formalized Peer-support Practices for Mental Health;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19

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