A Robot Jumping the Queue: Expectations About Politeness and Power During Conflicts in Everyday Human-Robot Encounters
Author:
Affiliation:
1. Department of Computer & Information Science, Linköping University, Sweden
2. Department of Computer Science, Aalto University, Finland
3. Human Factors, Ulm University, Germany
Funder
ELLIIT
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3613904.3642082
Reference78 articles.
1. Franziska Babel, Philipp Hock, Johannes Kraus, and Martin Baumann. 2022. Human-Robot Conflict Resolution at an Elevator - The Effect of Robot Type, Request Politeness and Modality. In Companion of the 2022 ACM/IEEE International Conference on Human-Robot Interaction. https://doi.org/doi/abs/10.5555/3523760.3523857
2. The Human Behind the Robot: Rethinking the Low Social Status of Service Robots
3. Findings From A Qualitative Field Study with An Autonomous Robot in Public: Exploration of User Reactions and Conflicts
4. Investigating the Validity of Online Robot Evaluations: Comparison of Findings from an One-Sample Online and Laboratory Study
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