Assessment of professional burnout of media workers

Author:

Lyubimkina T. A.1,Timofeeva S. S.1ORCID,Ivanova S. V.1

Affiliation:

1. Irkutsk National Research Technical University

Abstract

The results of an assessment of professional burnout of media workers are presented. Recommendations on reduction of the burnout syndrome impact are provided. The assessment was conducted using the professional burnout diagnostics method by K. Maslach and S. Jackson adapted by N.E. Vodopyanova. The burnout syndrome is considered to be a three-dimensional component consisting of emotional exhaustion, depersonalization, and personal achievement reduction. The study involved Irkutsk regional newspapers, radio broadcasting, television and Internet media. A total of 155 people participated were surveyed: 113 females and 42 males. Most of them suffer from the professional burnout syndrome. To verify the results obtained, age and work experience were taken into account. According to the results obtained, the degree of depersonalization increases with aging. The longer the participant works, the stronger the depersonalization component. The personal achievement reduction also depends on these components. The younger the editorial staff member and the shorter his/her work experience, the stronger the negative self-esteem, underestimation of own professional achievements and success. Conversely, the more mature the journalist is, the more positively he evaluates his professional competence and creativity. At the same time, emotional exhaustion manifests itself in all respondents, regardless of their age: in two studies, the average and high degrees were revealed. It is this component that makes a contribution to the professional burnout of journalists. To reduce the impact of the syndrome, a set of preventive measures has been developed. They can prevent economic and resource losses, and increase labor productivity. The methods of preventing professional burnout are aimed at preventing emotional exhaustion, and in extreme cases - at relieving negative symptoms and combating negative consequences. They can improve productivity of media workers and reduce psychosocial risks.

Publisher

Irkutsk National Research Technical University

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