Literature Review on Social and Organizational Acceptance of Digital Transformation

Abstract

Enterprise digitization continues to drive the transformation of business processes and the content of human work. Despite the diachronic nature of these changes, social and organizational acceptance is not clearly determined. Therefore, the importance of researching the social attitudes in organizations towards digitalization arises. The relevance of the decision of this scientific problem consists in the increased digitalization and automation of all areas of the company. The main purpose of the research is to investigate the dominant research perspectives on the acceptance of digital changes in organizations. In order to provide the comprehensive review, the methods of bibliometric and network analysis were applied. For this purpose, publications on corresponding terms were searched, filtered, structured and analyzed with appropriate tools. Methodological tools of the research methods were supported by digital tool VosViewer. This article provides the results of the investigation of scientific publications on the topic of social and organizational acceptance of digital transformation in the economy and in the enterprises. The findings of the analysis, such as current subject fields, the contributing organizations, and related research focuses, point to a profound basis for further research, as well as the future potential of this issue. The results of the research can be useful for obtaining the overview and generalization of trends. The knowledge gained can be applied by scientists and practitioners.